Privacy policy
Overview
Information supplied to Frank Guides will be treated with respect and in accordance with all applicable UK Data Protection legislation currently in force. Information will only be used by us for the purposes that you have agreed to. Unless agreed by a visitor, information supplied will not be given to any third party except to comply with the law or to protect the safety of Frank Guides employees, third party employees or members of the public.
What information does Frank Guides collect?
Your IP address
An IP address is a data structure understood by the Internet which uniquely identifies you so that information can be sent to your computer so you can view web pages. We use your computer's IP address to help diagnose problems with our server, and administer our website.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.
Interest-based adverts
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (NOT including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here.
- Ad and affiliate networks use cookies to show ads based on visits to this and other websites within the network.
- As a visitor you can choose not to be shown ads selected using interest-based advertising by visiting TradeDoubler’s information page for interest based advertising.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Links
This website contains links to other sites. Frank Guides is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Contests, competitions, surveys
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested is usually just a name and/or email address but may include contact and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Site and service updates
We may at any time contact via email registered users to inform them of service issues. This may or may not include information regarding when the site may not be accessible or to prevent email transmitted "viruses".
Notification of changes
If we decide to change our privacy policy, we will post those changes on our site so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
